FAQs
How can we help you?
We’ve answered some of the most common machine tooling FAQ here. If you can’t find what you’re looking for or need further assistance, feel free to contact us — we’re here to help.
General
Yes, all prices are exclusive of GST and freight. Once you place an order, you will receive a confirmation that includes the total cost (GST, freight, and expected delivery dates).
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Dimac’s products are available throughout Australia and New Zealand. Click here to find your local distributor.
Ordering
Online ordering coming soon.
You will receive an order confirmation from our sales support team, which will confirm availability, delivery costs and any prepayments that maybe required.
If your order isn’t suitable, please contact our office to confirm your requirements before returning the item. A restocking fee will apply to any credit, and the customer is responsible for return freight.
Dimac primarily ships within Australia and New Zealand. For soft jaws, we offer shipping to Australia, New Zealand, and the wider Australasia region. If you’re outside these areas, contact us to discuss potential shipping options.
Turning solutions
Chucks wear out over time, even with proper maintenance.
Watch for these signs:
- Higher hydraulic pressure needed to maintain a secure grip.
- Jaw flaring or kicking out when clamping a workpiece.
- Loss of concentricity, even with pre-machined soft jaws.
- Persistent chatter on the workpiece.
- Worn or damaged master jaw serrations.
If you notice any of these, it’s time to service or replace your chuck to keep machining safe and accurate.
Greasing your chuck with the right lubricant, like Kitagawa Chuck Grease Pro White, keeps it performing at its best. Proper lubrication reduces friction, increases grip force by 40–70%, and extends the chuck’s life. This grease resists extreme pressure, coolant washout, and centrifugal forces. Regular greasing ensures a consistent grip, reduces wear, and improves machining efficiency while cutting down maintenance and downtime.
We recommend applying two shots of grease per master jaw at the start of each shift. The amount may vary depending on grip cycles, grip force, materials, and operating conditions. Regular greasing reduces friction, keeps maximum grip force, and improves chuck efficiency while extending its life. Always use the manufacturer-recommended lubricant for the best results.
Yes, we sell master jaws. However, we would recommend replacing the chuck if the master jaws have been damaged, worn or involved in a crash as this can affect your chuck's performance and accuracy. If unsure our team is happy to help with expert advice.
Milling solutions
Workholding must ensure accessibility, rigidity, and repeatability while allowing full tool access. Lang Technik’s Makro-Grip 5-Axis Vice offers strong clamping with pre-stamping technology for secure holding at low pressure. Lang Technik’s Quick-Point System enables rapid, precise workpiece changes, improving efficiency and machining quality.
A stamping unit is crucial for achieving precise, repeatable clamping with minimal effort. It enables quick, secure, and consistent workholding for high-precision parts. Pre-stamping technology eliminates the need to machine a dovetail profile, which is not always required for the workpiece. This reduces setup times, protects parts from deformation, and boosts productivity. Systems like Lang Technik’s Makro-Grip offer reliable clamping with fast changeovers, increasing efficiency in both high-mix and high-volume machining.
Using modular and high-density workholding—such as tombstones, grid plates, and zero-point systems—minimises setup times and boosts spindle uptime. Lang Technik’s Quick-Point System and OK-Vise’s Multi-Rail System streamline job changeovers while maintaining rigidity and precision, allowing for efficient loading of multiple parts and maximising your HMC’s productivity.
Most NC rotary tables come with a 3-jaw chuck. Adding a zero-point system allows fast swaps between a chuck, vice, or trunnion. Lang Technik’s Quick-Point System offers even more flexibility with a through-bore option.
Billets start uniform but often finish non-uniform, making quick workholding changes crucial. A zero-point system enables seamless transitions between vices, chucks, and fixtures, cutting setup times from an hour to minutes. Solutions like Lang Technik’s Quick-Point 96/52 System and Jergens Ball-Lock System boost productivity and efficiency.
Vertical machining centres have large tables, yet standard vices often underutilise space. A flexible workholding system, like OK-Vise’s Multi-Rail, increases clamping force and allows multiple small or large workpieces without constant reconfiguration, maximising table use and efficiency.
Coolant/Swarf management
A bad smell in coolant is usually caused by anaerobic bacteria that produce sulfur, creating a rotten egg odor. To fix this, use odor control tablets and maintain the right coolant concentration. Zebra Oil Skimmers regular cleaning, good filtration, and chip removal are also key. Clean the sump periodically to prevent recontamination and keep your coolant system in good condition.
The Clean-tech chip fan fits all standard tool holders with a 20mm diameter, except shrink holders. This makes it easy to use with most CNC machines. Ensure your tool holder matches the 20mm diameter for proper clamping and smooth operation. The fan improves chip removal and coolant, helping your equipment run efficiently.
To reduce swarf waste and retain coolant, consider using an Eidos Briquette Press. This press efficiently compacts swarf into solid briquettes, which not only reduces waste but also separates the coolant for reuse. By compacting the swarf, the press helps retain valuable coolant, reducing the need for frequent replacements while minimising waste disposal. This improves overall coolant efficiency, lowers operating costs, and helps maintain a cleaner, more productive workspace.
Reven mist extraction systems capture coolant mist generated during machining and return it to the machine’s coolant reservoir. This process prevents evaporation by filtering and collecting airborne mist and cycling it back into the system. Not only does this reduce coolant loss, but it also improves the work environment by minimising airborne contaminants and mist. By maintaining consistent coolant levels and reducing waste, Reven mist extraction enhances both efficiency and safety.
Yes, we keep critical spare parts in stock for all our coolant and swarf management systems. Many are listed on our product page, where you can check stock levels and prices, including Clean-Tec Spare Kit, Freddy Filter bags, heating elements for the EZvap and replacement skimmers belts. This makes it easy to find what you need and reduce downtime. Our team is always ready to help with any extra parts to keep your equipment running smoothly.
Tool management
To ensure your ZOLLER continues providing accurate data, we recommend an annual service. Regular maintenance includes calibration to maintain precision and reliability. Small adjustments over time can significantly affect performance, so scheduling regular servicing is essential to prevent issues and extend your machine’s lifespan. You can easily book a service through Dimac to keep your ZOLLER running at its best. Regular servicing also helps prevent unexpected downtime and ensures your machine operates at peak efficiency.
ZOLLER tool presetters can be used with any CNC machine, regardless of the manufacturer, without the need for direct interfacing. The system is designed for easy and secure data transfer, allowing compatibility across various CNC machines Data Communication for Industry 4.0 – ZOLLER enables fast and secure tool data transfer to your CNC machine using RS232, USB, post-processor (DNC system, Distributed Numerical Control), RFID chips, or through the zidCode 4.0solution. The zidCode 4.0 system from ZOLLER is a higher-level data transfer solution that ensures efficient and reliable communication.ZOLLER is designed to work seamlessly with any CNC machine, making it an ideal solution for modern manufacturing environments.
Installation usually takes about 8 hours per machine. This includes setup, calibration, and training provided by Dimac technician. The process ensures your machine runs smoothly and your team is fully trained to operate it efficiently. We focus on minimising downtime and making the installation as seamless as possible.
Genuine ZOLLER spare parts can be ordered through Dimac at any time. We source all parts directly from the manufacturer to maintain your machine’s quality and performance. If you need a spare part, contact us, and we’ll help arrange the order to get your machine back up and running as quickly as possible.